HOME OFFICE AND HUMAN BEHAVIOR DURING THE PANDEMIC: EVIDENCE FROM THE EMPLOYEES OF A CREDIT UNION

The study aims to observe the perception of home office work and the behavior of employees of a credit union. A descriptive, survey and case study, quantitative/qualitative research was carried out. Data collection and analysis took place through interviews and forms. The results indicate that this type of work has shown positive and negative aspects. Regarding the positive aspects, several employees highlight the practicality and economy. However, the main negative points deal with the difficulty in adapting to the sharing of space between work and family. The research contributes to companies, as it enables the construction of strategies to improve the quality of life of workers and productivity in this modality.